Return information

Order Information Center

All orders can be returned up to 30 days after the shipping date for a full refund, minus shipping and gift wrapping. If you wish to return a product from your order, simply send it to the address below in its original packaging. You will receive a refund within one billing cycle of receiving the returned product.

Shipping costs are non-refundable for undelivered, unclaimed, returned, and refused packages, unless we made an error.

Additionally, we understand that customers should open items before deciding if they like them. As long as they are not overused, they will receive a full refund. Otherwise, they will receive a partial refund.

The return must be sent to:

• DeranLuxe.com Returns
• Official Contact: info@deranluxe.com
• order number (include your order number)

Cancellations

To provide our customers with the best shopping experience, our systems are automated, so orders cannot be canceled once placed. If a cancellation option appears next to your order in the order history section, you can cancel it.